TrustRadius Insights
High Customization: Many users have praised RedPrairie for its highly customizable nature, allowing them to meet the diverse customer …
Blue Yonder Luminate LogisticsFormerly RedPrairie, JDA WMS
Overview
What is Blue Yonder Luminate Logistics?
Luminate Logistics, from Blue Yonder headquartered in Scottsdale (formerly JDA Software Group) provides an end-to-end execution platform to help drive flexible, fully autonomous distribution networks. Built on top of their AI/ML-based supply chain platform, Luminate Logistics helps organizations recognize problems…
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What is Blue Yonder Luminate Logistics?
Luminate Logistics, from Blue Yonder headquartered in Scottsdale (formerly JDA Software Group) provides an end-to-end execution platform to help drive flexible, fully autonomous distribution networks. Built on top of their AI/ML-based supply chain platform, Luminate Logistics helps organizations…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
What is Blue Yonder Luminate Logistics?
Blue Yonder Luminate Logistics Videos
Both Blue Yonder Luminate Logistics and Oracle SCM Cloud bring different flavors to the logistics and warehouse management space - enabling businesses to more efficiently track and manage their inventory. In this video, TrustRadius compares the two products for their reporting...
 Show More Blue Yonder Luminate Logistics is a logistics management software that can help streamline warehouse deliveries, shipments, receipts, and more. The fulfillment space is cluttered with options to improve performance, efficiency, and turnaround - but Blue Yonder comes highly rec...
 Show More Blue Yonder Luminate Logistics Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(14)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
High Customization: Many users have praised RedPrairie for its highly customizable nature, allowing them to meet the diverse customer requirements of their 3PL business. This level of customization has been appreciated by multiple reviewers who have found it useful in tailoring solutions and fulfilling specific customer demands.
Efficient Warehouse Labor Management: The accurate and efficient use of warehouse labor in RedPrairie has been highlighted by several users. Transactions are tracked, and inventory rules are in place to maintain accuracy. Additionally, the sophisticated work queue engine assigns the best tasks to warehouse workers, optimizing their efficiency.
Robust Integration Capabilities: RedPrairie's robust integration layer has been commended by multiple reviewers for its ability to handle data input and output to various hosts and destinations. This feature ensures seamless communication between different systems, enhancing overall operational effectiveness.
Complicated Customer Requirements: RedPrairie has been described as complicated by several users due to the need to accommodate various customer requirements. Some reviewers have expressed a desire for a simplified version specifically designed for smaller customers.
Cluttered User Interface: The user interface of RedPrairie has received criticism for being cluttered and overwhelming. Many reviewers have mentioned that there is an excessive amount of information displayed at once, making it difficult to navigate and find what they need. Suggestions have been made for customizable interfaces to address this issue and allow users to tailor the display according to their preferences.
Slow Update Process: Users have reported a slow update process in RedPrairie, where changes made in the system take a significant amount of time to reflect in live sessions. This delay in updating can cause inefficiencies and frustration among users who rely on real-time data.
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Reviews
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March 11, 2022
Blue Yonder to resolve all your logistics woes!
The software helps in developing company-specific solutions to typical day-to-day problems in warehousing & logistics as well as helps in making sure that the daily operations are running at optimum levels & no hiccups are faced by the ops team in arranging, sorting & processing the pickups & deliveries. The ability to develop solutions for very specific use cases is a major plus for this service.
- Designing use case specific solutions to warehousing problems.
- Ability to mold the current software as per specific client requirements.
- Excellent back end and after sale services & support.
- User Interface has too much info at a given time which can be broken down further to reduce clutter.
- End-user needs to have more customizable options to design the page as per their comfort.
- Changes made can be updated quicker, as of now it takes too much time to reflect the same in live sessions.
- Flexibility at a large scale to tackle your company specific warehousing needs.
- Ability to design the current modules as per your liking & requirements.
- Support to end user after sale services & quick query resolution.
- Warehousing errors were reduced by almost 12% with Blue Yonder Luminate Logistics.
- Order processing was done at more than 7% of the average TAT with the use of this service.
- End-user & ops team had higher productivity by almost 15% after integrating the service in day-to-day activities.
July 30, 2014
RedPrairie WMS Review
The RedPrairie Warehouse Management System (WMS) was used by my company's principle US consumer electronics parts warehouse facility in Kent, WA. All incoming parts from foreign countries would arrive at this facility to be inventoried by the RedPrairie WMS and then the parts were picked, packed, & shipped to repair depots, 3rd party servicers, or end users.
- In general, the customer support was adequate. Fortunately, we were large enough to be able to exert pressure on RedPrairie senior management when problem resolution was slow. Due to the uptime criticality of our warehousing operation, we couldn't afford any major delays more than 4 hours because of the order backlog.
- The RedPrairie technical staff was knowledgeable. However, our particular WMS system had been highly customized over the years and it did not seem that their support techs had complete understanding of our system configuration. We were forced eventually to seek support from a 3rd party RedPrairie servicer who had originally installed our system.
- By and large, the RedPrairie WMS system worked very well and we were able to integrate it with our ERP system.
- RedPrairie had project managers but they didn't seem to have much control or influence in the RedPrairie professional services group.
- RedPrairie would not accept customer statement of work (SOW) and were very reluctant to negotiation on terms and conditions. Many hours were spent by our procurement staff in trying to negotiate key issues or deadlines. After awhile, one of our procurement staff refused to deal with RedPrairie SOW or contracts out of sheer frustration.
- RedPrairie billing, especially for professional services, was atrocious. No details. No copies of consultant travel receipts. Delayed and incomplete bills.
- Not knowledgeable enough about any positive or negative ROI. The WMS product worked well so I guess it was a positive ROI. Installation or upgrades were problematic.
Only had experience working with the Vigna and RedPrairie WMS systems. Vigna had better customer support but was not as customizable a product as RedPrairie. I did not make the selection decision for either RedPrairie or Vigna. Both these systems were in place previously.